Client Success

Session Bookings & Resources

Enhance your Platform Use with Personalised Support

Getting Started with the Platform
Getting Started with the Platform

(1 hour)

New to Search Acumen? This session offers step-by-step guidance through the platform, tailored to your daily tasks, so you can build your skills and work with confidence.

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Ordering Assistance
Ordering Assistance

(30 minutes)

Have a Live Matter that needs urgent attention? This session provides hands-on guidance and practical tips to handle it efficiently, while keeping your workflow on track.

 

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ForeSite Mapping Tools
ForeSite Mapping Tools

(30 minutes)

Want to get the most out of ForeSite? This session walks you through essential tools and advanced features so you can use the platform with confidence.

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Visualisation Tools
Visualisation Tools

(30 minutes)

Want to present your data clearly and visually? This session shows you how to use Illustrative Map and Data Snapshot to bring your data layers to life with clarity and confidence.

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Post-Completion
Post-Completion

(30-minutes)

Want a clear view of your post-completion workflow? This session provides a guided tour of our centralised post-completion dashboard, helping you manage tasks confidently and efficiently.

 

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Portfolio Service (including the LA Document Reading Tool)
Portfolio Service (including the LA Document Reading Tool)

(30 minutes)

Handling a complex area or multiple properties? This session demonstrates how to manage sites using Commercial Project Management tools and leverage the local authority document reading tool (REI) for maximum efficiency.

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General Queries
General Queries

(30 minutes)

Not finding what you need in the other sessions? Book this session for personalised guidance on any questions about our platform, services, or products.

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I recently became the Search Acumen contact for our firm and the support provided by Zoe, our Account Manager, and training provided by Louie has been excellent. While I am still familiarising myself with the product and its capabilities, both Zoe and Louie have always been responsive and provided the detail I have needed. They are a credit to Search Acumen and the level of service it aims to provide.
Through Louie and Zoe we are arranging quarterly catch-up training sessions for new starters to ensure we are getting the best from the products when needed. This is a great addition to the support already provided.
David Houston , Head of Knowledge Management, Shakespeare Martineau

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